Unleash your child's creativity with our jumbo grip crayons. Designed for little hands, these ergonomic crayons are easy to hold and fun to use. The tub includes ten vibrant, non-toxic colors that are washable from skin and clothing, making clean-up a breeze. Perfect for scribbling, doodling, and drawing, these crayons encourage kids to express themselves boldly. Not suitable for children under 12 months, they are ideal for toddlers and young artists eager to make their mark.
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Product Brand: Luckies
Jumbo Grip Crayons - Easy Grip Non-Toxic Colouring Crayons for Kids
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Easy 30 Days Return
Free Delivery on order £25+
£3.99
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Description:
Description:
Jumbo Grip Crayons - Easy Grip Non-Toxic Colouring Crayons
Dispatch & Delivery
Dispatch & Delivery
We offer 2 postage types.
Royal Mail 48
- Dispatch in 1 Day with Delivery estimate in 2 - 3 days.
Royal Mail 24
- Our next day Delivery service. Dispatch in 1 day ( Mon/Fri )
Returning & Refund
Returning & Refund
↩️
Straightforward returns
Returns & Refunds Policy
We hope every Quirky Turkey purchase brings a grin. If something is not quite right, this page explains how to request a return, report a problem and receive an eligible refund.
✓ 30-day returns
✓ Help with damaged items
✓ Clear refund process
Last updated: July 2026
Our returns promise
Most eligible products may be returned within 30 days of delivery. The process differs slightly depending on whether you have changed your mind or there is a problem with your order.
Changed Your Mind?
You may return most eligible items within 30 days of receiving your order.
- Contact us before returning anything
- Return the product in its original condition
- Include all packaging, accessories and instructions
- Use suitable protective outer packaging
Unless the product is faulty, damaged or incorrect, the customer is
responsible for the cost and safe return of the parcel.
Damaged or Incorrect Items
Please tell us as soon as possible if an item arrives damaged, faulty or different from the product you ordered.
- Provide your order number
- Describe the problem clearly
- Send photographs of the item and packaging
- Keep the product and packaging while we investigate
Please do not dispose of or return a damaged item until we have
responded with instructions.
Receiving Your Refund
Once an eligible return has been received and checked, we will confirm whether the refund has been approved.
- Refunded to the original payment method
- We will email you when the refund is processed
- Bank processing times may vary
- Eligible promotional discounts are recalculated
Refunds cannot normally be transferred to a different card, bank
account or payment method.
How to request a return
Please contact us before posting anything back. Mystery parcels are considerably harder to reunite with their owners.
1
Contact Us
Use our contact page and include your order number, the item you wish to return and the reason for the return.
2
Wait for Instructions
We will review your request and provide the correct return address and any information needed for your particular order.
3
Pack It Carefully
Place the product, original packaging, accessories and instructions inside suitable protective outer packaging.
4
Keep Your Receipt
Obtain proof of postage and keep it until your return has been received and your refund has been completed.
Your statutory cancellation rights
For most online purchases, you have the right to tell us that you wish to cancel within 14 days of receiving your order. You then have a further 14 days to return the goods. You do not need to provide a reason for cancelling during this statutory period.
Return conditions
Please take reasonable care of products while deciding whether they are right for you.
Condition of Returned Items
Products should be returned complete with their original packaging, labels, accessories, instructions and any complimentary items supplied with the order.
During the statutory cancellation period, you may inspect an item as you reasonably would in a shop. A deduction may be made where handling has reduced the product’s value beyond what was necessary to inspect it.
Return Postage
For unwanted products, the customer is responsible for arranging and paying for return postage.
Where an item is confirmed as faulty, damaged or incorrect, we will provide appropriate return instructions and cover reasonable return costs where required.
Proof of Postage
We strongly recommend using a tracked service or obtaining a free certificate of posting.
Returned goods remain your responsibility until they are delivered to us, so please keep your postage receipt and tracking information.
Refund Times
Eligible refunds will be processed within 14 days of receiving the returned goods or, where applicable, receiving satisfactory evidence that they have been sent back.
Your bank, card issuer or payment provider may need additional time to display the money in your account.
Delivery charges and refunds
Whether the original delivery charge is refunded depends on why and when the order is being returned.
Full Statutory Cancellation
If you cancel and return your complete order within the statutory cancellation period, we will refund the price paid for the products and the cost of our least expensive standard delivery option.
If you selected a more expensive or faster delivery service, the additional delivery upgrade cost is not refundable.
Partial or Extended Returns
Original delivery charges are not normally refunded when only part of an order is returned, because the delivery service has still been provided.
Original delivery charges are also not normally refunded for change-of-mind returns made under the extended portion of our voluntary 30-day policy.
Products that may not be returnable
Certain products are excluded from change-of-mind returns for legal, hygiene, safety or practical reasons.
Change-of-mind exclusions may include:
Unless faulty, damaged or incorrectly supplied, we may be unable to accept returns of the following:
- Personalised, customised or made-to-order products
- Perishable products or products with a short expiry period
- Sealed hygiene-sensitive products once the seal has been broken
- Products damaged through misuse, neglect or improper handling
- Gift cards or other non-refundable stored-value products
- Products that are incomplete or missing supplied accessories
These exclusions do not remove your rights where goods are faulty, not as
described or otherwise fail to meet applicable consumer protection
requirements. Contact us if you are unsure whether a product can be
returned.
Faulty, damaged or incorrect goods
We take problems with an order seriously and will work with you to find an appropriate solution.
Tell Us What Happened
Contact us with your order number, a brief description of the problem and clear photographs showing the product, fault and packaging.
Photographs help us understand what has happened and can make the resolution considerably faster.
Available Solutions
Depending on the circumstances, an appropriate solution may include a replacement, repair, full refund, partial refund or another remedy available under your consumer rights.
Please allow us an opportunity to review the problem before returning or disposing of the product.
Exchanges
The simplest way to secure another product is usually to place a new order and return the original eligible item separately.
Returns & Refunds FAQs
Answers to the questions most likely to pop up while packing a return.
How long do I have to return an item?
Our voluntary returns policy allows most eligible products to be returned within 30 days of delivery.
For most online purchases, you also have a statutory right to notify us that you wish to cancel within 14 days of receiving your order. You then have a further 14 days to send the goods back.
Do I need to contact you before returning something?
Yes. Please contact us before sending a return. We will provide the
correct return address and instructions, helping us identify and
process your parcel when it arrives.
Who pays the return postage?
For an unwanted or change-of-mind return, the customer is responsible
for return postage. Where a product is confirmed as faulty, damaged or
incorrect, we will provide appropriate instructions and cover
reasonable return costs where required.
Can I return an item without its packaging?
Products should be returned with their original packaging, labels,
instructions, accessories and any other supplied components wherever
possible. Missing or damaged packaging may reduce the product’s value
and could affect the refund where legally permitted.
Can I return something after using it?
During the statutory cancellation period, you may inspect an item as
you reasonably would in a shop. If it has been used or handled beyond
what is reasonably necessary to inspect it, a deduction may be made
for any reduction in value. Products returned under the extended
portion of our 30-day policy must be unused and in saleable condition.
When will I receive my refund?
Eligible refunds are processed within 14 days of receiving the returned
goods or, where applicable, receiving acceptable evidence that the
goods have been sent back. Your bank or payment provider may take
additional time to display the refund.
How will my refund be paid?
Refunds are issued to the original payment method used for the order.
If you paid using PayPal, Klarna, Clearpay or another payment service,
the refund will be processed through that provider and your payment
schedule or balance will be updated by them.
Will my original delivery charge be refunded?
If you cancel and return your complete order within the statutory
cancellation period, we will refund the cost of our least expensive
standard delivery option. Extra costs paid for an upgraded delivery
service are not refundable. Delivery charges are not normally refunded
for partial returns or returns made under the extended part of our
voluntary 30-day policy.
What if my item arrived damaged?
Contact us as soon as possible with your order number and photographs
of the item, outer parcel and internal packaging. Please keep everything
while we investigate and do not return or dispose of it until we have
provided instructions.
What if I received the wrong product?
Please contact us with your order number and a photograph of the item
received. We will review the order and provide instructions for
returning or replacing the incorrect product.
Can I cancel an order before it is dispatched?
Please contact us immediately if you wish to cancel an order. We
process orders quickly and cannot guarantee cancellation once an order
has entered the packing or dispatch process. If it has already been
dispatched, you may need to receive and return it instead.
What happens to discounts or loyalty points?
If returned products mean that an order no longer qualifies for a
multibuy offer, discount or promotion, the refund may be recalculated
using the price that applies to the products you keep. Loyalty points
earned on refunded products may also be removed from your account.
Need help with a return?
Send the Quirky Turkey team your order number and a short description of what you need help with. For damaged or faulty products, please include clear photographs where possible.
F.A.Q
F.A.Q
Frequently Asked Questions
Got a question? You’re in the right place!
We’ve gathered together answers to some of the most common questions about shopping with Quirky Turkey. From delivery and returns to discounts and loyalty points, everything you need should be below.
Orders and Delivery
How quickly will my order be dispatched?
We aim to dispatch orders within 1 working day, Monday to Friday.
Orders placed during weekends or bank holidays will be processed on the next working day.
How much does delivery cost?
Our postage is always flat rate, with free delivery on orders over £25.
Royal Mail 48 delivery costs £3.99 and typically arrives within 2–3 days.
Royal Mail 24 delivery costs £4.99 and typically arrives within 1–2 days.
Delivery charges will always be shown clearly at checkout before you complete your purchase.
How long will my order take to arrive?
Estimated delivery times will depend on the delivery service selected at checkout.
Please remember that delivery times are estimates and may occasionally be affected by busy periods, severe weather or delays within the postal network.
Can I track my order?
When tracking is available, your dispatch confirmation email will include a tracking link so you can follow your parcel’s journey.
Where do you deliver?
We currently deliver to addresses within the United Kingdom.
Any available delivery options and charges will be displayed during checkout.
What should I do if my parcel has not arrived?
Please check your tracking information first, as the courier may have left your parcel in a safe place or with a neighbour.
If your parcel still cannot be located, contact us with your order number and we’ll help investigate.
Changes and Cancellations
Can I change or cancel my order?
We process orders quickly, so please contact us as soon as possible if you need to make a change.
We cannot guarantee that an order can be changed or cancelled once it has entered the packing or dispatch process.
Can I change my delivery address?
Contact us immediately if you notice an error in your delivery address.
We’ll do our best to update it, but this may not be possible if your order has already been dispatched.
Returns and Refunds
What is your returns policy?
You have 30 days to return an eligible item, starting from the date your order is delivered.
Items should be returned unused, in their original condition and with their original packaging wherever possible.
Do I have to pay for return postage?
Customers are responsible for return postage unless the item is faulty, damaged or incorrect.
We recommend using a tracked postal service, as returned parcels remain the customer’s responsibility until they reach us.
What should I do if my item arrives damaged?
We’re sorry if your order has arrived with a wobble, crack or unexpected battle scar.
Please contact us as soon as possible with:
- Your order number
- A description of the problem
- Clear photographs of the item and packaging
We’ll review the issue and arrange the most suitable solution.
When will I receive my refund?
Once your return has been received and inspected, approved refunds will be issued to your original payment method.
Your bank or payment provider may take a few additional working days to display the refund in your account.
Products
Are your products suitable for children?
Age recommendations vary between products.
Please check the individual product description, packaging and safety information before purchasing an item for a child.
Products marked as unsuitable for children under three years old may contain small parts or present other safety risks.
Will the product look exactly like the photographs?
We aim to show every product as accurately as possible.
Colours may appear slightly different depending on your screen settings. Handmade or hand-finished products may also have small variations, making each one a little more individual.
Are batteries included?
Battery information will be included in the individual product description.
Unless specifically stated, batteries may need to be purchased separately.
Will an item come in gift packaging?
Some products arrive in presentation boxes or decorative packaging, while others are supplied in standard retail packaging.
Please check the individual product description for details.
What happens if a product is out of stock?
Popular products can occasionally disappear faster than biscuits near a cup of tea.
Where available, you can sign up for a back-in-stock notification on the product page.
Discounts and Loyalty Points
How does the multibuy discount work?
You’ll receive 10% off when you buy two qualifying products together.
The discount will be applied automatically at checkout when the offer conditions are met.
Some products, collections or existing promotions may be excluded.
Can I use more than one discount code?
Only one discount code can normally be used per order unless otherwise stated.
Discount codes may not be combined with certain automatic offers or other promotions.
Do I earn loyalty points when I shop?
Yes! You can earn loyalty points on eligible orders placed with Quirky Turkey.
Your points can be collected and redeemed in accordance with the terms of our loyalty programme.
How do I check my loyalty points?
Log in to your customer account to view your available points, rewards and account activity.
Payments and Security
Which payment methods do you accept?
The payment methods currently available will be displayed securely at checkout.
Is it safe to shop on your website?
Yes. Payments are processed securely through our approved payment providers.
Quirky Turkey does not store your complete card details.
Contacting Us
How can I contact Quirky Turkey?
You can contact us through our website’s contact page or by replying to an order email.
When contacting us about an order, please include your order number so we can help more quickly.
When will I receive a reply?
We aim to respond as quickly as possible during normal working hours, Monday to Friday.
Replies may take a little longer during weekends, bank holidays and especially busy periods.
Still Need Help?
Can’t find the answer you’re looking for?
Send us a message through our contact page and a member of the Quirky Turkey team will be happy to help.
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Shopping Safely
At Quirky Turkey, we prioritize your safety and security. Here's how we ensure a secure shopping experience:
1. Secure Transactions: We use advanced encryption to protect your personal and payment information, ensuring it is safely transmitted and safeguarded.
2. Trusted Payment Gateways: Our store integrates with trusted payment gateways, ensuring your transactions are processed securely and efficiently.
3. Data Privacy: Your privacy is our top priority. We follow strict data protection policies to keep your personal information confidential and secure.
4. Secure Platform: Shopify provides robust security features and continuous monitoring against vulnerabilities, ensuring a safe shopping environment.
5. Verified Merchants: We are a verified merchant on Shopify, committed to providing authentic and high-quality products.
6. Transparent Policies: Our clear return, refund, and shipping policies provide peace of mind, knowing we stand behind our products.
7. Customer Support: Our dedicated customer support team is ready to assist with any concerns or questions you may have.
Shop confidently at our Quirky Turkey where your safety and satisfaction are our top priorities.
Jumbo Grip Crayons - Easy Grip Non-Toxic Colouring Crayons for Kids
£3.99
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